Privacy Policy

1. Introduction

Kanimadala ("we", "us") operates a local business directory and marketplace connecting visitors with businesses that list properties, vehicles, and products/services. This policy explains what personal information we collect, how we use it, and who we share it with, across the ways people use the site: as a visitor browsing listings, as a visitor with an account, as a business owner ("tenant") managing a listing, or as a platform administrator.

2. Information we collect

If you browse the site as a visitor:

• Information you submit through an enquiry/contact form: name, email, phone number, your message, and optional details like budget range or preferred contact method.
• Information you submit when leaving a review: your rating and review text, shown publicly with your first name and last initial once a moderator has approved it.
• If you use the "near me" search, your approximate position (rounded to about 1 km). It is used for that search only and is not stored in your account.

If you create a visitor account:

• Your email address and, if you choose one, a password (stored as a one-way hash). Accounts are created by emailing you a sign-in link, so we send you emails containing one-time links.
• If you sign in with Google: your name, email address and Google account identifier, which Google provides to us. We do not receive your Google password.
• Your saved items (favourites) and the reviews you write.

If you register a business (tenant account):

• Account details: email, phone, name, password (stored as a one-way hash, never in plain text), and profile photo.
• Business details you provide: business name, category, address, contact details, and any photos or media you upload.
• Login activity, such as the time of your most recent login.

Automatically, for everyone:

• Session cookies that keep you signed in to a visitor, tenant or admin account, and a cookie that remembers your chosen language. These are strictly necessary for the site to function and are not used for tracking or advertising.
• Basic, non-identifying display information (like a business name) may be cached in your browser's local storage to make the interface load faster — this is a convenience cache, not how we authenticate you.

We do not currently use analytics, advertising, or tracking cookies/pixels, and we do not currently process payments or store payment card details on this platform.

3. How we use your information

• To operate your account and let you sign in.
• To route your enquiry to the specific business you contacted.
• To display reviews and listings on the site, and to keep your saved items.
• To email you sign-in links, password resets and notices about your account.
• To communicate with you about your account or enquiry.
• To maintain the security and integrity of the platform.

4. Who we share your information with

When you submit an enquiry or review about a specific business, that information is shared with the business (tenant) you contacted so they can respond to you. Each business is responsible for how it handles the enquiry and reviewer information it receives, in addition to our own responsibilities as the platform operator. Reviews you write are public once approved.

We use service providers to run the platform, such as hosting and email delivery, and Google if you choose to sign in with it. They process data on our behalf or under their own terms and are not allowed to use it for their own marketing.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

5. Data retention

We retain account, enquiry, and review information for as long as the related business or visitor account remains active. If a business account is deleted, its associated enquiries and reviews are permanently deleted along with it. You can delete your visitor account yourself from the account settings page, which removes your saved items, your reviews and your personal details.

6. Your rights

You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. Business owners can update or remove most of their own account and listing information directly from their dashboard.

7. Children's privacy

This platform is not directed at children, and we do not knowingly collect personal information from children.

8. Changes to this policy

We may update this policy from time to time. We will update the "Last updated" date above when we do.

9. Contact us

If you have questions about this policy or how your information is handled, please contact us at privacy@kanimadala.com.